We replicate the staff you have in USA, and build
What is a Outliers?
Specialized staff in Workers Compensation and Personal Injury processes.
What can Outliers do?
Everything that you staff in the UsA does and more, for half the price and more efficiently.
What processes can they do?
Everything you need, NORs, DORs, QME panels, notice of representation, full intakes, case management, follow up calls, hearings, set up medical appointment, talk to DAs, do QME ratings, negotiate settlements, send requests for evidence preservation, supina records, and all processes needed for Personal Injury cases and Workers comp cases.
Can Outliers come train with USA Staff?
Yes! Mexico staff can come to the US and train in your USA office and once they learn to do things your way they can go back to Mexico and work from your Mexico office and replicate everything you do here.
How many hours per week do they work? What schedule?
40 hours per week and they only work 100% for you, from 8:00 am to 5:00 pm your time (or as much as you need them). Intake teams and front desk teams work weekends also.
Can I write off all my trips to Mexico and expenses to go see my staff in Mexico?
Yes! All of it, plane tickets, hotels, food, you can go see your staff and relax and have fun at the same time.
Do I have to pay benefits and workers comp insurance etc?
No, you only pay a flat “case management fee” and we take care of the rest, contracts, benefits insurance, liability, that is our responsibility.
Our locations:
- Valle de Bravo, Lake and forest town.
- Puerto Vallarta beach.
- Queretaro / Mexico city
Your Law Firm
Without Outliers staff
With Outliers Staff
Numbre of times that you get sub
Bar Complaints
Days that you have to work
Customer service satisfaction
Your Staff in USA
Expensive
Works the least possible
Wants benefits
Complains, misses work
Leaves you to work for another Law Office
Not the best attitude
Outliers Staff
Highly qualified
Bilingual – Bicultural
Positive, enthusiastic, best attitude
Half price – 40 hours per week
Loyal, ethic, committed
Month to month
Excellent customer service
What separates Outliers from the rest
OUTLIERS’ unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico.
Our Mexico Offices
Our offices are strategically located in fun places, Puerto Vallarta, Valle de Bravo and Queretaro, so that attorneys can write off all trips to check on their Mexico team and at the same time enjoy the beach at Puerto Vallarta, enjoy first class restaurants in Mexico City, walk to cafes, shops, and museums in the colonial town of Queretaro or come find peace and nature in the lake town and forest of Valle de Bravo.
Our IT specialist will pair your software and phone system so that your team in Mexico can use the same software you use in the USA and the phones will ring in Mexico as if your staff were in California and your Mexico staff will be able to dial the same extension to send calls to your staff in the US.
Payments
Month-to-month payments. You can write off all your payments made to Outliers staff Mexico.
If you do your marketing with us which means we send you leads, and you are using Outliers staff in Mexico to do your intakes, we guarantee that you will retain 100% of the leads we send you otherwise you don’t have to pay for them.
Testimonials
.
Attorney Jeremy Winter
Personal Injury
Attorney
Lawrance
Knapp
Attorney
Catherine Clayton
Attorney
Bo Katzakian
